| 10 tips for employing live chat profitably
10 tips for employing live chat profitably Knowing how and when to invite a customer to chat and which customers to chat with can turn live chat from a customer service convenience into a sales-generating tool.
By Don Davis Baffled as to what to buy her boyfriend, Annabel accepted an invitation to chat while browsing the web site of Ted Baker, a UK apparel retailer. She soon was typing messages back and forth with Dominique, who introduced herself as one of Teds Personal Shopping Assistants. Dominique suggested a belt, pointing out it was 100% leather, or a wallet, which she noted had a coin pocket and space for nine plastic cards, used the live chat connection to send Annabel links to product pages and helped close the sale. Exchanges like this one, which took place during the holiday season, are convincing a growing number of online retailers that live chat can boost conversion rates.
BUSTED--THE COMING CREDIT-CARD MELTDOWN
There is little hope for the credit addicted working poor but a '29 style crash.The War on Drugs fights a supposed enemy that is not a 10th as damaging as the deliberate hooking of America on that other drug of choice (now necessity) easy credit.It's note even easy credit--for thirty years it's been necessary credit as real wages and decent jobs shifted underfoot like sand. Every single economic choice during those 30 years, between the welfare of people and the welfare of greed, has been settled in favor of greed.A Congress that will not vote in a decent minimum wage, allows 18% interest on credit purchases that jump to 30% if a single payment is late.A Congress that will not vote in a decent minimum wage, tightens bankruptcy laws in favor of the lender.A Congress that will not vote in a decent minimum wage, votes $3 trillion in tax benefits to the already rich and strips its people of health care, threatens their social security and makes of us a 'temp agency' society.A Congressman who will not and has not voted in a decent minimum wage, answers a query as to why this is possible with a computer-generated response that he 'shares my concern and will take my position into account as economic issues develop.'Meanwhile, our increasing downward spiral into subsistence wages forces an actual wall between America and Mexico, so desperately poor Mexicans do not interfere with the jobs of newly desperately poor Americans.
Part II: Playas alike in sound, skill
So it seems as if there's some disagreement over my basketball-rap picks yesterday. To all those who burned me in effigy for comparing Soulja Boy to J.J. Redick or just filled out an application to Kaplan University Online under my name and cell phone number, I get the point. You know, the images of violence broadcast around the world over this simple piece of art really got to me. My editors didn't want to incite another round of protests, and begged me not to run this piece today. But I must do what I know is right. I stand by my scientific, double-blind, university-tested, eHarmony personality-matching-robot-verified hip-hop and basketball equivalency equations. After all, to truly understand hip-hop, you've got to know basketball. In honor of that time-proven principle, the following is part 2 of what is* a 100 percent guaranteed accurate study*.
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'Penelope' audiences may turn up noses
The setting is clearly London, where the movie was filmed. (Where else but in England would we hear talk of "bluebloods"?) However, although most of the aristocratic suitors speak in English accents, hardly anyone else does. Max and the Wilherns are American, and so is the tabloid journalist pursuing Penelope. He also offers "five thousand bucks" to Max for his cooperation.
It proves too big of a distraction in a film with a flimsy, mostly predictable plot. It's too bad, because Mr. McAvoy, a Scot who here sounds eerily like Tom Cruise, offers more proof that he's a leading man with the chops and choices of a character actor. The talents of the wonderful and funny Mr. Grant and Miss O'Hara are also criminally ignored.
"Penelope" made its debut at the 2006 Toronto International Film Festival and has been sitting on the shelf ever since.
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